Refunds Policy
Welcome to The Bodybuilding Archive! We strive to provide you with the best products and services. However, we understand that there may be occasions where a refund is necessary. Please read our refund policy below for more information.
1. Eligibility for Refunds
- You are eligible for a refund if you are dissatisfied with your purchase due to a valid reason such as:
- Product defects or damage upon arrival.
- Incorrect product received.
- Dissatisfaction with the product quality.
- Refunds are not applicable for change of mind or incorrect product selection by the customer.
2. Refund Process
- To initiate a refund, please contact our customer support team within 14 days of receiving your order.
- Provide your order number and a clear description of the issue along with supporting evidence such as photos or videos if applicable.
- Our team will assess your request and determine if a refund is appropriate based on our eligibility criteria.
3. Refund Methods
- If your refund request is approved, we will process the refund using the original payment method used during the purchase.
- Refunds may take 3-5 business days to reflect in your account, depending on your payment provider.
4. Non-Refundable Items
- Certain items are non-refundable unless they are defective or damaged upon arrival. These items include digital downloads, gift cards, and customized products.
5. Shipping Costs
- Shipping costs are non-refundable except in cases where the return is due to our error or a defective product.
- If you are returning an item for a refund, you will be responsible for the return shipping costs unless otherwise specified by our customer support team.
6. Contact Us
- If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at support@thebodybuildingarchive.com or through our contact form on the website.
Disclaimer: The Bodybuilding Archive reserves the right to modify or update this refund policy at any time without prior notice. Please review this page periodically for any changes or updates.
